Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach Non Gamstop Casinos and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and a real person will read it — we don't run automated reply bots for genuine queries. Try to include a short line on what your message relates to (a specific brand, a page, a bonus term you're unsure about) so we can point it to the right person and get back to you faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a reply.
What You Can Get in Touch About
- Questions about a listed casino — if you want more detail on a welcome offer, wagering condition, or payment method mentioned on our Best Non GamStop Casinos 2026 page, ask us and we'll clarify what we know.
- Corrections — bonus terms, licensing details and payment options at casinos not on Gamstop change often. If you notice something on the site that looks out of date, we want to hear about it and will look into it promptly.
- Content suggestions — if there's a topic around non Gamstop casinos, slots, or payment methods you'd like us to cover in more depth, let us know.
- Site feedback — anything that made your visit harder than it should have been, from broken links to confusing wording, is worth flagging.
- Responsible gambling concerns — if you or someone you know is struggling with gambling and wants information on managing play or accessing support, say so in your message and we'll point you towards appropriate resources.
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't access anyone's account, process a deposit or withdrawal, or resolve a dispute over a specific bet or bonus — those matters sit with the casino in question, and each one listed on our site has its own support channel for account-level issues. Where an offer has material conditions attached, such as a minimum deposit or wagering requirement, we detail those alongside the relevant offer rather than leaving them buried in small print, but for account-specific problems the operator is the right first port of call.
A Note on How We Work
Our reviews and rankings are researched independently, and any commercial relationships we have with casinos listed on the site never decide their position — ranking is based on the criteria we set out in our reviews, not on payment. If reader feedback shows us that something we've published is inaccurate or misleading, we treat that seriously and act on it. Getting in touch is one of the main ways we keep the site useful and current, so if in doubt, reach out.
All content on this site is intended for adults aged 18 and over.